When is my order baked?
All orders are processed within 48 hours from the time we receive the order. All orders are baked the same day they are shipped to ensure freshness.

Do you use frozen cookie dough?
No, we would never use frozen dough. We make all of our cookies and other baked goods from scratch. We, at The Cookie Lady, use only high quality ingredients, such as fresh whole eggs, finer chocolates, and quality nuts.

What are the methods of payment I can use?
We accept Visa and MasterCard.

Is it safe for me to order online?
Yes. All orders are processed through a secure website to ensure privacy and prevent fraud.

Is my personal information kept confidential?
Yes. We, at The Cookie Lady, do not release or sell any customer information to any third parties. We respect your privacy and will ensure that all of the information you provide to us is kept private.

What should I do if I have a larger order?
When you would like to place a larger order, whether it would be for a personal or business gift, please us Call Us! 1-866-965-0100 or e-mail us to talk to a customer service representative so we can answer any questions you may have.

Give The Perfect Gift That Everyone Enjoys. Cookies!
Call And Have Your Cookies Delievered Today! 1-866-965-0100
Email Us! customerservice@cookie-lady.com